310-686-1260
FAQ
Frequently Asked Questions
Imperial Limousine offers a diverse fleet of vehicles, including luxury sedans, SUVs, stretch limousines, premium luxury sedans, vans, mini coach buses, coach buses, and party buses. Our range ensures that we can cater to various group sizes and preferences.
Making a reservation with Imperial Limousine is easy. You can book online through our user-friendly booking system, or you can contact our 24/7 customer support team via phone or email for assistance. Simply provide details such as the type of vehicle, pickup and drop-off locations, date, and time, and we’ll take care of the rest.
Absolutely! We understand that every event is unique. Imperial Limousine offers customizable transportation solutions tailored to your specific needs. Whether it’s personalized decorations for weddings, corporate accounts for businesses, or specific itinerary requests, we’re here to ensure your transportation aligns perfectly with your event or occasion.
Punctuality is one of our core values. We use real-time flight tracking systems to monitor your flight’s status. Our chauffeurs are briefed on any delays or changes, ensuring they arrive at the airport promptly, even if your flight is delayed. For airport pickups, our Meet and Greet service guarantees a seamless and on-time arrival inside the terminal.
Yes, our chauffeurs are highly trained professionals with extensive experience in the industry. They undergo rigorous training in safe driving practices, customer service, and confidentiality. You can trust our chauffeurs to provide a secure and comfortable journey while respecting your privacy and preferences.
Passenger safety is our top priority. Our vehicles undergo regular maintenance and safety checks. We ensure compliance with all safety regulations, and our chauffeurs are trained in defensive driving. Additionally, we carry adequate insurance coverage to protect our passengers in the event of any unforeseen circumstances.
Yes, we accommodate last-minute bookings and changes to reservations whenever possible. Our 24/7 customer support team is available to assist you with any urgent requests or modifications to your transportation plans. We understand that travel plans can change, and we aim to be as flexible as possible to meet your needs.
Imperial Limousine provides transportation services in a wide range of locations. We serve major cities across the United States, including Los Angeles, Las Vegas, New York, Miami, Chicago, and Atlanta. Additionally, we offer international transportation services in cities like London, Paris, and Dubai, ensuring a global reach for our clients.
Yes, we offer special packages and discounts for regular clients, corporate accounts, and larger groups. Our goal is to provide value and convenience to our clients, and we’re happy to discuss customized pricing and incentives to accommodate your specific needs and preferences.
You can reach out to Imperial Limousine‘s customer support team 24/7 for inquiries, reservations, or assistance. You can contact us by phone, email, or through our website’s contact form. We’re always ready to assist you and provide the information you need for a seamless transportation experience.